Assistant AP-101 Instrukcja Użytkownika Pobierz pdf (Strona 36)

YOUR SUCCESS IS OUR CONCERN!

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TROUBLESHOOTING

The possible malfunctions are shown below. If the device does not function

as it is expected, please try the following steps. If the problem persists,

guided by these recommendations, contact a certified service center.

The device is not responding or can’t be turned on

• Reset the device by pressing the reset button at the bottom. The device will

be forced shutdown if it is on and you are required to restart the device again.

• Battery has been fully depleted. Charge the device via USB or adapter.

Battery Life seems short

• The operating temperature is below 5 X. This is due to the characteristics

of battery and not a malfunction.

• The battery is not used for prolonged period. Please recharge the battery of

the device again

• The battery is not fully charged. Please charge the device for 5 hours.

• The battery needs to be replaced. Consult the authorized dealer for

service.

The device can not be operated during USB connection

• The device cannot be operated while it is connected to PC.

• Touch and hold the USB connection icon at status bar and drag downwards

to display a Ongoing list, then select “Turn off USB storage” to resume

operation.

Touch screen problem

If the touch screen does not respond, use the Touch Panel Calibration

function from Settings to calibrate the screen.

No sound from earphone

• Check if volume is set to ‘0'.

• Earphone may be broken, please change another one

Big noise

• Check if there is dust in the earphone or speaker

• Check if the file is broken

Frozen to any operation

Please use a pin to reset and then restart your tablet

Application not workable

• Possible reasons may be that this app is not compatible with your OS

• Downloaded *.apk file is broken so you may need to download a full

version.

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Assistant AP-101 Instrukcja Użytkownika Strona 36